Shipping Policy

Shipping Policy

At Miracle of Threads, each jewelry piece is handmade based on your order. Please review the information below regarding processing times and shipping.

Order Processing Time

All orders are made to order.

  • Standard processing time: 2–5 business days

  • Custom or complex designs may require additional time

You will receive a confirmation email once your order has been shipped.

Shipping Destinations

We offer worldwide shipping.

Shipping availability, delivery times, and costs may vary depending on your location and will be calculated at checkout.

Estimated Delivery Time

Delivery times vary by destination and carrier. Estimated delivery times typically range from:

  • 5–14 business days after dispatch

Please note that delivery times are estimates and may be affected by customs clearance, local postal services, or unforeseen delays.

Shipping Costs

Shipping costs are:

  • Calculated at checkout based on your location and order details

  • Non-refundable, except in cases of shipping errors caused by us

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

  • These charges are the responsibility of the customer

  • Miracle of Threads is not responsible for delays caused by customs processing

Order Tracking

Once your order is shipped, you will receive a tracking number (when available) via email so you can monitor your delivery.

Incorrect Address

Please ensure your shipping address is accurate at checkout.

  • Miracle of Threads is not responsible for orders shipped to incorrect addresses provided by the customer

  • Re-shipping fees may apply if an order is returned due to an incorrect address

Lost or Delayed Packages

If your package appears delayed or lost:

  • Please contact the shipping carrier using your tracking number

  • If additional assistance is needed, contact us and we will do our best to help

Damaged Orders

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide clear photos of the item and packaging

We will review the issue and offer an appropriate solution if the damage is confirmed to be our responsibility.

Contact Us

If you have any questions about shipping or delivery, please contact us through our Contact page before placing your order.